TechWare Trax is a CRM system used to manage and analyze customer interactions throughout the business cycle.
TechWare Trax was created for our clients to store all customer information and interactions in one place. This software facilitates communication and collaborative work across departments through the collection of shared customer information. Trax provides valuable insight into customer behavior and performance, helping our clients make data-driven decisions.
Connecting Teams
Sharing information across departments brings teams together. Providing top down visibility into every lead and showing a direct path from inquires to sales.
Improve Customer Service
Keep up to date with all customer interactions to unlock new opportunities and improve customer relations.
Accelerate Performance
TechWare Trax helps employees become more efficient with their time. Streamlining multi-user engagement with customers.
Store Data
Store documents and data in a centralized location.
Consolidate Tasks and Projects
Consolidate all your teams tasks into one place, making it easy to see priorities and stay organized.
Personalized Communication
By having access to customer information and interaction history, you can personalize calls and tailor communication to each clients needs
Store Customer Data
Documents
Contacts
Contact Logs
Locations
Trip Reports
CRM Alerts
Automate scheduling reminders and follow-up calls, freeing up time for more high-value activities.